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Patient Engagement Expert_Hyderabad Full-time Job

2 months ago Medical & Healthcare Bengaluru   28 views
Job Details
Position: Patient Engagement expert Location: Hyderabad
    Responsibilities:   Ø  Communicate with patients suffering from various ailments and counseling them for health outcomes management over phone. Ø  To collate health records related data from consenting patients      Ø  To enroll new patients into the system once they call in Ø  To capture details related to Adverse Drug Reactions reported by patient in  pre-defined templates Ø  To handle patient queries and providing response from pre-defined FAQs. Ø  To receive regular feedback from team managers and undergo program related training and on the job training on a regular basis. Ø  To ensure patient data management          Skills:   Ø  Clarity in communication Ø  Passionate about the role and have patient care as priority Ø  A natural conservationist; Should be well read and have the ability to engage patients on variety of topics Ø  Understand, comprehend and internalize the situation quickly Ø  Good keyboard skills; Must key in with minimal error Ø  Ability to articulate the benefits of the product in a clear manner without ambiguity Ø  Must understand the product well Ø  Pleasant disposition, naturally pleasing to talk and have positive attitude Ø  Collaboration is key; should be a team player and have the ability to bridge the gap across all departments.     Qualification: M.Sc Clinical Psychology, Nursing
Language preference: Telugu,English  
Experience: 6 months to 1 year into Clinical Psychology  from hospital

 



Company Description
About K-Arogia:
K-Arogia is a health insight platform that helps hospitals achieve standardized & personalized care and sustainable financial & market growth for the hospitals. We help hospitals offer smart health by empowering patients and physicians with insights and foresights based on data collected.

 

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