Patient Engagement Expert_Hyderabad Full-time Job8 months ago - Medical & Healthcare - Bengaluru - 100 views
|Position: Patient Engagement expert||Location: Hyderabad|
| Responsibilities: Ø Communicate with patients suffering from various ailments and counseling them for health outcomes management over phone. Ø To collate health records related data from consenting patients Ø To enroll new patients into the system once they call in Ø To capture details related to Adverse Drug Reactions reported by patient in pre-defined templates Ø To handle patient queries and providing response from pre-defined FAQs. Ø To receive regular feedback from team managers and undergo program related training and on the job training on a regular basis. Ø To ensure patient data management Skills: Ø Clarity in communication Ø Passionate about the role and have patient care as priority Ø A natural conservationist; Should be well read and have the ability to engage patients on variety of topics Ø Understand, comprehend and internalize the situation quickly Ø Good keyboard skills; Must key in with minimal error Ø Ability to articulate the benefits of the product in a clear manner without ambiguity Ø Must understand the product well Ø Pleasant disposition, naturally pleasing to talk and have positive attitude Ø Collaboration is key; should be a team player and have the ability to bridge the gap across all departments. Qualification: M.Sc Clinical Psychology, Nursing |
Language preference: Telugu,English
Experience: 6 months to 1 year into Clinical Psychology from hospital
K-Arogia is a health insight platform that helps hospitals achieve standardized & personalized care and sustainable financial & market growth for the hospitals. We help hospitals offer smart health by empowering patients and physicians with insights and foresights based on data collected.